You may find this story hard to read. I did.
It was told to me by a member of the Nonprofit Leadership Lab, my online training and support platform for leaders of small nonprofits.
Cathy runs a residence for people with dementia. The vast majority of her patients are elderly, many with all sorts of underlying conditions. Cathy and her team are being vigilant and as of the time she told me this story, no one in her organization had been touched by COVID-19.
But Cathy is not living under a rock. She reached out to me with a draft letter and I offered to help to edit it. It’s the letter she needs to have at the ready. That tells her community that one of the residents has succumbed to the virus.
In a future blog post, I may offer the before and after version as a different kind of lesson, but that’s not my point for today.
Today it is about the action her organization took. Take a minute to consider all the components of that story. There are three key lessons.
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